Position: Shipping (Logistics) Coordinator
Company: McCoy Global Canada
Location: Edmonton, Alberta




Job Overview:
We are currently seeking a Shipping (Logistics) Coordinator to join our Product Delivery Team. This is a fast paced, demanding role, critical to ensure our products are sent out to our customers safely, accurately and on time.  You will be responsible for the logistical processing and shipping of customer orders, including coordination with freight forwarders, inside sales staff, and internal and external customers. This involves providing professional and efficient customer service while preparing and coordinating international export documentation and liaising with Customs agents.

What You’ll Do:

  • Obtain rate quotes from third parties and communicate costs and timelines with inside sales
  • Responsible for drop shipments direct to customers
  • Coordinate with transportation couriers for all export shipments
  • Track and communicate information with internal and external customers
  • Complete all export customs documentation
  • Escalate possible quality issues or concerns
  • Pick and package orders according to internal processes
  • Identifies opportunities for cost reduction and process improvement
  • Working in ERP (Epicor) to ensure all traceability of the shipment is recorded accurately, and that information is reported to the internal/external customers
  • Work with supervisors and managers to share information and assist them with anything related to the ERP system, reporting on assigned KPI’s
  • Anticipate the needs of those you support and complete assigned tasks with a high degree of accuracy with minimal direction

What You’ll Bring:

  • Minimum of three (3) consecutive years in a Logistics or Shipping role (Domestic & International)
  • Certificate(s) in International Transportation/Logistics an asset 
  • Knowledge of Excel, Outlook, and Epicor
  • Effectively maintain good interpersonal skills while building strong working relationships
  • Ability to multi-task, work with diverse projects and processes while managing and maintaining multiple project timelines
  • Proven ability to provide high level of customer service to both internal and external customers
  • Ability to effectively communicate with a large variety of stakeholders both verbally and written
  • Adaptability and Flexibility with changing priorities and deadlines
  • Accepts ownership for new and incoming requests; explores opportunities to add value to job accomplishments

So what can McCoy offer you? 

  • The opportunity to work for a global company and interact daily with customers and colleagues from all over the world
  • The ability to have your voice heard and help us continuously improve
  • A chance make a difference in our industry, to embrace challenge and lead change
  • A collaborative and supportive work environment with a team that has your back
  • An environment that encourages you to be the best in everything you do

We are 1-McCoy.  Are you?  We can’t wait to hear from you.

Note: McCoy Global conducts security background checks for confidential positions.


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